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FAQs


Question: What are the sizes you provide for caricature & portrait design?
Answer: We provide caricature & portrait in two sizes:
1) 14X18 Inch (300 DPI) JPG
2) 16X20 Inch
 (300 DPI) JPG 

Question: How do I preview my caricature or portrait?
Answer: Once your preview is ready our system will send you an email. 

Question: Can I send photographs through whatsapp?
Answer: Yes you can send photographs through Whatsapp, Email or DM but whatsapp compressed the quality of the photo so it will be great if you can send high resolution clear photos through email or upload them on our website while placing order.  

Question: What will be the turnaround time to complete the caricature & portrait order?
Answer:  It depends on what print type you selected:
1) Soft Copy:
Digital soft copy will be ready in 3-4 days
2) Framed & Gallery Wrapped Canvas: It will take 8-10 days to deliver the order.

After completing the design in soft copy we will send it to you for your review. After your confirmation It will get printed and framed and we will ship it to your shipping address. 

Question: What shipping method do you use?
Answer:  It depends on what print type you selected:
1) Soft Copy:
High resolution file will be sent to your email provided at the time of order purchase. 
2) Framed & Gallery Wrapped Canvas: Standard courier services will be used for shipping of Framed & Gallery Wrapped Canvas.

Question: What if I am NOT happy with my art?
Answer: We put quality first. Sometimes our artist could miss an important detail that captures the true essence of the person based on the photo. It is important that you send us high quality photos that show your face and features clearly. We would gladly fix it for you until you are happy. We’re proud to offer unlimited revisions free of charge, so you can be confident you’ll love your portrait.

Question: Do you charge extra for any changes required?
Answer: No. We don't charge extra for any revision or changes required. Everyone wants his caricature to be perfect for his occasion and to make your occasion special we are here to deliver you the best and for that we don't charge any extra fees for changes.

Question: Do you offer refunds?
Answer: As your order is 100% unique and custom made just for you, we do not accept returns / refunds. 
If you have a problem with your order, let us know and we’ll fix it for you. We’re proud to offer unlimited revisions free of charge, so you can be confident you’ll love your portrait.

Question: Will you be able to draw if I want a fully customized pose for my caricature design?
Answer: Yes we can design a fully customized caricature pose for your requirement and it will need directions from you on what kind of pose you will need for each character and price will be different for this as it will be a completely new design order from scratch. For this you have to email us all your requirements.